# An e-commerce chatbot that recommends the right product before cart abandonment

> Shopify, WooCommerce, PrestaShop or Wix store: an AI assistant answers about shipping, returns and sizing, recommends the right product with a direct link and captures contacts. From €29/month.

Source: [https://atelierduchatbot.com/en/chatbot-for-ecommerce](https://atelierduchatbot.com/en/chatbot-for-ecommerce) — Updated September 29, 2026.

L'Atelier du ChatBot is an AI assistant for online stores (Shopify, WooCommerce/WordPress, PrestaShop, Wix). It answers 24/7 about shipping, returns, sizing and lead times, recommends the right product with a direct link to the product page using the product catalog, and captures interested visitors' details. Published in France by NEXPERIO SAS, from €29/month, 14-day free trial.

## What it does for a store

- **Recommends products** with a direct link (product catalog, from Agency).
- **Answers logistics questions**: shipping, costs, returns, exchanges, payment.
- **Compares products** from your product descriptions.
- **Captures hesitant visitors** for follow-up, exportable to CSV.
- **Speaks several languages** and hands over to a human when needed.

## Example conversation

- **Visitor**: I'm looking for a fragrance-free cream for dry skin.
- **Assistant**: I'd suggest the Rich Nourishing Cream, fragrance-free and made for dry skin: [link to product]. For a lighter texture, the Hydrating Balm also comes fragrance-free.
- **Visitor**: How long is delivery?
- **Assistant**: 2–3 business days, free over €49. Shall I email you this selection?

_Illustrative example: the assistant answers from the information you give it._

## Frequently asked questions

### Does it work with Shopify?

Yes, as well as WordPress/WooCommerce, PrestaShop, Wix and hand-coded sites: one line of code to paste.

### Can it track an order?

It isn't connected to your order back office: it explains how to track and forwards to your support team if needed.

## Links

- [Pricing](https://atelierduchatbot.com/en/#pricing)
- [14-day free trial](https://app.atelierduchatbot.com/signup)
- [Live demo (30 min)](https://calendly.com/atelierduchatbot/30min)