# Crisp alternative: L'Atelier du ChatBot

> Crisp or L'Atelier du ChatBot? An honest comparison: price, included AI, appointment booking, white label, data hosting. Prices checked on September 29, 2026.

Source: [https://atelierduchatbot.com/en/crisp-alternative](https://atelierduchatbot.com/en/crisp-alternative) — Updated September 29, 2026.

L'Atelier du ChatBot is a Crisp alternative focused on acquisition: an AI assistant that answers website visitors on its own, qualifies them, captures their details and books appointments. Crisp is an omnichannel customer messaging suite with AI in credits; L'Atelier du ChatBot includes AI messages in a flat euro price (€29/month for 3,000 messages, €69/month with leads, booking and white label). Both publishers are French.

|  | L'Atelier du ChatBot | Crisp |
|---|---|---|
| Publisher | NEXPERIO SAS, France | Crisp (France) |
| Data hosting | Supabase, EU West region (Paris) | Not covered here — see Crisp's policy |
| Entry price | €29/month excl. VAT (Starter, 3,000 AI messages included) | Free (no AI credits); Mini $45/mo (~90 automated conversations) |
| Lead capture + appointment booking | Included from Agency, €69/month (8,000 messages) | Essentials $95/mo (~450 automated conversations, omnichannel AI chatbot) |
| White label | Basic from Agency, full on Pro (€99/month) | See Crisp's terms |
| AI models | Gemini included; OpenAI, Anthropic, Gemini from Agency | Crisp AI agent, AI credits by plan |
| Trial | 14-day free trial, no commitment | Free plan |

Crisp prices checked on September 29, 2026 on [its official pricing page](https://crisp.chat/en/pricing/), in USD. Units differ: L'Atelier du ChatBot counts messages, Crisp counts conversations or resolutions. Check current terms before deciding.

## When Crisp is the better choice

- You need a **shared omnichannel inbox** (chat, email, social) for a support team.
- You want a public **knowledge base** and full support tooling.
- Chat is mostly used for live human conversations.

## When to choose L'Atelier du ChatBot

- You mainly want to **turn visitors into appointments and leads**, not equip a support team.
- You want a **flat price in euros** with AI messages included and a warning before any overage.
- You want a **European publisher** with data hosted in Paris.
- You are a **web agency** reselling white-label chatbots with a client portal.
- You want to **choose the AI model** (OpenAI, Anthropic, Gemini).

## Frequently asked questions

### What is the difference between Crisp and L'Atelier du ChatBot?

Crisp is a multichannel support suite for teams. L'Atelier du ChatBot is an autonomous website AI assistant built to capture leads and fill a calendar, with white label for agencies.

### Which includes more AI conversations?

As of Sept 29, 2026, Crisp Essentials ($95/month) advertises about 450 automated conversations; L'Atelier du ChatBot Agency (€69/month) includes 8,000 messages. Units differ, so compare on your own volume.

## Links

- [Pricing](https://atelierduchatbot.com/en/#pricing)
- [14-day free trial](https://app.atelierduchatbot.com/signup)
- [Live demo (30 min)](https://calendly.com/atelierduchatbot/30min)