Online stores
An e-commerce chatbot that recommends the right product before cart abandonment
L'Atelier du ChatBot is an AI assistant for online stores (Shopify, WooCommerce/WordPress, PrestaShop, Wix). It answers 24/7 about shipping, returns, sizing and lead times, recommends the right product with a direct link to the product page using the product catalog, and captures interested visitors' details. Published in France by NEXPERIO SAS, from €29/month, 14-day free trial.
Updated September 29, 2026
What it does for a store
- Recommends products with a direct link (product catalog, from Agency).
- Answers logistics questions: shipping, costs, returns, exchanges, payment.
- Compares products from your product descriptions.
- Captures hesitant visitors for follow-up, exportable to CSV.
- Speaks several languages and hands over to a human when needed.
Example conversation
I'm looking for a fragrance-free cream for dry skin.
I'd suggest the Rich Nourishing Cream, fragrance-free and made for dry skin: [link to product]. For a lighter texture, the Hydrating Balm also comes fragrance-free.
How long is delivery?
2–3 business days, free over €49. Shall I email you this selection?
Illustrative example: the assistant answers from the information you give it.
Frequently asked questions
Does it work with Shopify?
Yes, as well as WordPress/WooCommerce, PrestaShop, Wix and hand-coded sites: one line of code to paste.
Can it track an order?
It isn't connected to your order back office: it explains how to track and forwards to your support team if needed.
Try it free for 14 days on your website
Set up in minutes, no commitment, cancel in one click.